Contact Us
Have questions or concerns?
We want to make your Walden experience the best it can be! Use the Support widget in the lower right-hand corner of the screen, or reach out to us by phone or email.
Phone
Members 978.362.8642 | Butcher Shop
857.277.0773 |
FAQS
Find quick answers to your questions about our share program, orders, and more. We’re here to help!
Where do you source your meat from?
Right here on the East Coast, from small-scale, independent farms in New England, New York, Pennsylvania, North Carolina, and Virginia. These aren’t faceless industrial operations churning out meat by the ton. They’re family farms—real people working the land with care, raising animals the way nature intended.
The common thread? Regenerative practices. These farms prioritize healthy soil, open pastures, and ethical animal care. No crowded feedlots, no shortcuts, no cutting corners—just farming done right.
When you get a Walden share, you’re getting more than just incredible meat. You’re getting the pride of these farmers—their craft, their commitment, their way of life—delivered directly to your door. It’s a connection to the land, to your food, and to a better food system.
This is meat you can feel good about, every step of the way.
Is your meat organic?
Not exactly—and we think that’s a good thing. Here’s why:
We go beyond organic in many ways. While organic certification might sound like the gold standard, it’s often out of reach for small-scale farmers. The certification process is expensive, time-consuming, and has been co-opted by factory farming giants who bend the rules to slap an organic label on products that don’t align with the spirit of sustainable farming.
At Walden, we trust our farmers to use common-sense practices to care for their animals and the land—because they’ve been doing it for generations. They pledge not to use pesticides, herbicides, or antibiotics. They embrace rotational grazing, nurture healthy soil, and raise animals as nature intended. And we don’t just take their word for it. We regularly audit our farms to ensure they’re upholding the Walden Way—our own set of rigorous standards that prioritize animal welfare, environmental health, and superior meat quality.
Here’s the kicker: Much of the organic beef you see in grocery stores still comes from cows raised in feedlots, eating organic corn or grain. While that might meet the USDA’s requirements, it’s not even close to what we’d call natural or healthy. Cows are grazers, plain and simple. Grain—organic or not—throws their digestive systems out of whack and produces meat that’s lower in nutrients and packed with unhealthy fats.
Walden beef? It’s 100% grass-fed and finished. No corn, no soy, no grain of any kind—ever. The result is better meat: higher in Omega-3s, lower in saturated fat, and loaded with flavor that factory farms just can’t touch.
So no, we’re not “organic.” We’re something better. It’s farming done right.
How often do you get new deliveries?
We deliver to your neighborhood with our own delivery fleet once per month. Your first share will arrive within 20 days of your sign up. We attempt to deliver around the same day each month, so you can expect subsequent shares to arrive 20–40 days after each delivery. If your assigned delivery date does not work for you, we also offer multiple makeup days each month! These can be selected on your member page.
Is the meat fresh?
Our meat generally reaches our members more quickly than a typical industrial producer would—mostly because it is traveling a shorter distance. What depletes the flavor of the meat is not letting it age properly (in the case of beef), slowly freezing it, or quickly defrosting it (as in a microwave). After dry aging, our beef is custom cut and flash frozen, transported in a below-zero degree freezer, and left for you packed with cold packs and/or dry ice. We believe this results in the best tasting meat possible.
What about seafood? Do you offer that too?
We sure do—and it’s every bit as exceptional as our meat.
Our seafood is 100% wild-caught, sourced straight from the cold, clean waters of the Atlantic. From haddock to swordfish, hake, skate, monkfish, black sea bass, pollock, and more, we bring you a variety of fresh, sustainably harvested options that change with the seasons.
But here’s what makes our seafood truly stand out: transparency. We don’t just know where it came from—we know who caught it, when it was caught, and even which boat brought it into port. That’s because we work directly with local fishermen who share our commitment to sustainability and traceability. No mystery fillets. No farm-raised substitutes. Just honest, traceable seafood that connects you directly to the waters and communities that made it possible.
So yes, we offer seafood—but not just any seafood. This is better seafood, responsibly harvested and locally sourced, brought to you with the same care and trust you expect from Walden.