We are spending a lot of time planning and adjusting our operations in response to the Covid-19 Pandemic, and we continue to watch with concern for our loved ones, especially those in at-risk populations. Nothing is more important to us than the health of all of our employees, members and their families.
I wanted to share a few of our guiding principles in responding to this crisis:
- Act on real, not perceived, threats — prioritize actual safety over window dressing
- Act on good information, only from reputable, public sources
- Be proactive, not reactive — and be willing to change in the face of new information
- Putting our employee safety first promotes our members’ safety
Like many companies, we’ve made a variety of changes in our operations to ensure the health and safety of our colleagues, partners, members and their families. We continue to plan for the worst while hoping for the best. One of those changes is simple social distancing and contactless delivery — so please don’t be alarmed if our drivers do not want a hug! Drivers have also elected to suspend bag collection – please save your delivery bags for pickup at a later date, in support of our sustainability efforts.
In the face of school closures, we are also coordinating the donation of thousands of pounds of the highest quality protein to aid families who benefit from federal free and reduced price breakfasts and lunches. The teams that make our business work — from cutting and packing, to driving and handling member inquiries — are committed to getting our members and families in need these staple items in these crazy and uncertain times. We take comfort in distributing food with a certain origin — right here in our backyard — that you can trust. To that end, while we’re not advocating stockpiles, we have increased our production and inventory to serve those wanting to stock up.